KAMPALA
The Permanent Secretary at the Ministry of ICT and National Guidance, Dr. Aminah Zawedde, urged Local Government Communications Officers to actively engage citizens through proactive communication and attentive listening so that government interventions are tailored to the real needs of communities.
Dr. Zawedde encouraged officers to make use of community platforms, such as WhatsApp groups, to highlight government plans and interventions. She emphasized the importance of embracing digital tools, noting that they are no longer a luxury but a necessity.
She further directed the officers to ensure that issues raised by citizens are addressed or, at the very least, provided with appropriate responses.
