• Latest
Airtel Broadband Review: It’s a Great Toyota Vitz, Not a Mercedes

Airtel Broadband Review: It’s a Great Toyota Vitz, Not a Mercedes

January 25, 2021
KCCA halts Ham’s Nakivubo redevelopment works despite Museveni’s nod

Fake Online Accounts Target Hamis Kiggundu Followers

October 7, 2025
Three remanded for impersonating businessman Hamis Kiggundu

Three remanded for impersonating businessman Hamis Kiggundu

October 7, 2025
VINAStech Advert
Stop EACOP Financing Now: Prioritize Human Rights and the Environment

Investigate corruption incidents on the development of finished oil pipeline

October 7, 2025
MP Katusiime Annet Mugisha Embarks on Listening Tour to Strengthen Ties with Bushenyi Voters

MP Katusiime Annet Mugisha Embarks on Listening Tour to Strengthen Ties with Bushenyi Voters

October 7, 2025
Bushenyi Man Kills Wife, Ends Own Life

Bushenyi Man Kills Wife, Ends Own Life

October 7, 2025
Opposition accuses EC of shielding Speaker Among from competition

Opposition accuses EC of shielding Speaker Among from competition

October 6, 2025
Uganda at 63: Reflecting on Independence, Inclusion, and the Road Ahead

Uganda at 63: Reflecting on Independence, Inclusion, and the Road Ahead

October 6, 2025

Education Must Be Free in Gov’t Schools, SPA/PA Moses Byaruhanga

October 6, 2025

Nandala Pledges Increased Disaster Funds for Rwenzori Region

October 6, 2025
At 33, Akoli Has 12 Children, No Food to Feed Them

At 33, Akoli Has 12 Children, No Food to Feed Them

October 5, 2025

NWSC Boss Eng Silver Mugisha Urges Youth on Positive Social Media Use

October 5, 2025

Police Arrest Four over Hotel Guard Murder

October 5, 2025
  • About Us
  • Internship
  • Contact Us
Tuesday, October 7, 2025
Parrots Media
No Result
View All Result
  • Login
  • News
    Three remanded for impersonating businessman Hamis Kiggundu

    Three remanded for impersonating businessman Hamis Kiggundu

    Bushenyi Man Kills Wife, Ends Own Life

    Bushenyi Man Kills Wife, Ends Own Life

    Opposition accuses EC of shielding Speaker Among from competition

    Opposition accuses EC of shielding Speaker Among from competition

    Uganda at 63: Reflecting on Independence, Inclusion, and the Road Ahead

    Uganda at 63: Reflecting on Independence, Inclusion, and the Road Ahead

    NWSC Boss Eng Silver Mugisha Urges Youth on Positive Social Media Use

    COU Head Criticizes Canterbury Appointment

    Sarah Mullally named first female Archbishop of Canterbury

    Trending Tags

  • Climate Change
  • Business
  • Science and Technology
  • Sports and Entertainment
  • Business
  • Others
    • Education
    • Lifestyle
    • Religion
    • Opinions
  • News
    Three remanded for impersonating businessman Hamis Kiggundu

    Three remanded for impersonating businessman Hamis Kiggundu

    Bushenyi Man Kills Wife, Ends Own Life

    Bushenyi Man Kills Wife, Ends Own Life

    Opposition accuses EC of shielding Speaker Among from competition

    Opposition accuses EC of shielding Speaker Among from competition

    Uganda at 63: Reflecting on Independence, Inclusion, and the Road Ahead

    Uganda at 63: Reflecting on Independence, Inclusion, and the Road Ahead

    NWSC Boss Eng Silver Mugisha Urges Youth on Positive Social Media Use

    COU Head Criticizes Canterbury Appointment

    Sarah Mullally named first female Archbishop of Canterbury

    Trending Tags

  • Climate Change
  • Business
  • Science and Technology
  • Sports and Entertainment
  • Business
  • Others
    • Education
    • Lifestyle
    • Religion
    • Opinions
No Result
View All Result
Parrots Media
No Result
View All Result

Airtel Broadband Review: It’s a Great Toyota Vitz, Not a Mercedes

Watera by Watera
January 25, 2021
in Uncategorized
0
Airtel Broadband Review: It’s a Great Toyota Vitz, Not a Mercedes
0
SHARES
1
VIEWS
Share on FacebookShare on X

I was talking to an uncle of mine recently about home internet solutions for his kids at home. He had seen the first impressions earlier on my WhatsApp Status and asked me what I thought about Airtel Broadband internet.

READ ALSO

Fake Online Accounts Target Hamis Kiggundu Followers

Three remanded for impersonating businessman Hamis Kiggundu

That was the moment where I had to distill all my thoughts, testings, and experience into one sentence to an average everyday person who isn’t tech-savvy. What response was “Yes, it’s fast and reliable but there are also a few hiccups here and there.”

So when the time came to curate this article and tell you about my experience with Airtel’s broadband internet, that thoughts kept coming back to me over and over. Because at the advertised price and cost of internet packages, the Airtel Broadband is at much to the competition. Walk with me through my journey of using the Airtel Broadband internet for over four months to see if you need one.

Customer Care

When it comes to products, customer service and satisfaction scores big points. Knowing someone is available at the other end of the spectrum trying to work with you when you run into trouble is comforting and reassuring.

To give you context, in the past four months I have been using Airtel Broadband within Kampala, I have called to schedule for maintenance and relocation once since I moved to a new apartment. All these processes were seamless and all I had to do was call the person who sold me the device (in my case, a chap named Albert in Ntinda service center). He scheduled an appointment with his team and they gave me a call the next day ready to do the work.

When it comes to customer care service, I highly rate my experience and Airtel deserves great shoutouts and applause for getting this right. It turned out Airtel has subcontracted a third-party company to install, troubleshoot, and maintain the Airtel broadband devices.

To add icing on the cake, Airtel Broadband users receive a free 3-year maintenance warranty which is a big bonus.

Score: 5/5

Performance

The best word that describes the Airtel broadband performance is reliability. I have a smart TV that is constantly hooked to the internet (well because I don’t pay for satellite TV), 3 laptops in the house (mostly 2 connected frequently), and about 4 smartphones for family members. That makes a total of about 8 devices connected to the internet.

The internet speeds at this point are very stable and casual browsing is fine. Watching Netflix and YouTubes are perfectly smooth without buffering compared to when I used other ISPs. To my surprise, the two times I had a video call (one on Facebook Messenger and the other from Zoom), my experience was terrible. The videos kept lagging and unmatching voice until I switched to an audio-only call which was perfect.

I am currently subscribed to the 50GB package and with all these devices connected most of the time. Our data depletes averagely in a period of 2 weeks. My speed, however, has been decent since I moved to my new place (Kyaliwajala-Mbalwa), going a low of about 16.5 Mbps and a max of about 21Mbps. In my old crib, the max speed I got was 10Mbps which was after 9 PM but still achieving the same browsing and streaming consistency.

Airtel Broadband Review
Airtel Broadband Review

If you are looking for reliable internet speeds, then Airtel broadband can be your answer but at a hefty cost to your pocket. Corporates environment can make use of the 300,000UGX plan that offers 200GB of data for a month and enjoy a fast speed connectivity experience.

Score: 4/5

Airtel Broadband Internet Packages

First off, let’s address the elephant in the room. The broadband bouquet prices aren’t favorable to even the target market. Airtel is trying to go after the home internet market. Hence, selling 50GB with lightning speed is just shooting themselves in the foot.

Competition like Roke offers 100% free internet from 7 PM to 7 AM, including weekends and public holidays. Their cost of installation and recharge isn’t far from the Bharti-based company either.

Score: 3/5

The Competition

Airtel Broadband MTN Wakanet Liquid Telecom Roke Telkom
Cheapest Bundle UGX100,000 for 50GB UGX75,000 for 35GB UGX169,000 Unlimited 20Mbps UGX100,000 for 40GB
Middle Data Plan UGX200,000 for 100GB UGX150,000 for 75GB UGX269,000
Unlimited 20Mbps
UGX250,000 for 100GB
Highest Data Plan UGX300,000 for 200GB UGX300,000 for 175GB UGX469,000
100Mbps
Unlimited quota @ Custom price
Installation  Cost 280,000UGX with free 51GB of Data UGX245,000 with free 35GB of data UGX120,000 UGX300,000
Coverage Kampala, and Entebbe Kyanja, Kiwatule, Naalya, and Kira Kampala Arua, Gulu, Kampala, Fort Portal, Mbarara, Masaka, Mukono, Iganga, and Mbale

Score: 2/5

Airtel Broadband takes home an average score of just 2.8/5.

Final Word

Whenever any business is trying to launch a new product line in a saturated market, product managers and mid-level business analysts sit down and evaluate what sort of value would they add to the existing line of products.

Quite frankly, Airtel broadband doesn’t seem to tick any box in terms of value addition to customers. The price, recharge packages, and features of the Airtel broadband all scream “Toyota Vitz” rather than “Mercedes.” This might be a tough pill to swallow for die-hard Airtel fanboys.

However, when it comes to choosing ISPs, there are no perfect solutions in Uganda. Do you want a fast, reliable, and capped internet solution? Or do you want unlimited, economical, and slow internet? Airtel broadband fits very firmly in the first category and that’s a tough choice you will have to make for yourself.

That’s it for our Airtel Broadband review. What do you think of internet solutions for homes and SMEs? Which ones do you use? Let us know in the comments section.

Tags: AfSHG

Related Posts

KCCA halts Ham’s Nakivubo redevelopment works despite Museveni’s nod
News

Fake Online Accounts Target Hamis Kiggundu Followers

October 7, 2025
Three remanded for impersonating businessman Hamis Kiggundu
News

Three remanded for impersonating businessman Hamis Kiggundu

October 7, 2025
Stop EACOP Financing Now: Prioritize Human Rights and the Environment
Climate Change

Investigate corruption incidents on the development of finished oil pipeline

October 7, 2025
MP Katusiime Annet Mugisha Embarks on Listening Tour to Strengthen Ties with Bushenyi Voters
COMMUNITY REPORTS

MP Katusiime Annet Mugisha Embarks on Listening Tour to Strengthen Ties with Bushenyi Voters

October 7, 2025
Bushenyi Man Kills Wife, Ends Own Life
News

Bushenyi Man Kills Wife, Ends Own Life

October 7, 2025
Opposition accuses EC of shielding Speaker Among from competition
News

Opposition accuses EC of shielding Speaker Among from competition

October 6, 2025
Next Post
2021 could be more worse than 2020, UN

2021 could be more worse than 2020, UN

POPULAR NEWS

Minister Amongi, Akena Scrapped from EC Voters’ Register Oops

Minister Amongi, Akena Scrapped from EC Voters’ Register Oops

September 3, 2025
Catholic Priest Speaks Out Against Museveni and Son’s Leadership

Catholic Priest Speaks Out Against Museveni and Son’s Leadership

February 16, 2025

“Life Is Scum”: Kabale University Student Leaves Suicide Note, Takes Own Life

July 25, 2025

Former IGP Okoth Ogola Dies

February 14, 2025

CAF Warns Fans Against Obscene and Politically Charged Jerseys at Namboole

August 20, 2025

EDITOR'S PICK

Study Links Abortion to Higher Risk of Mental Health Hospitalization

Study Links Abortion to Higher Risk of Mental Health Hospitalization

September 1, 2025

Trump Cuts Aid to South Africa, Cites Discrimination Against White Landowners

February 8, 2025

Isreal reports first case of ‘Florona’ – double infection of COVID-19 and Influenza

January 1, 2022
Kabushenga drops Vision Group job

Kabushenga drops Vision Group job

January 29, 2021
VINAStech advert VINAStech advert VINAStech advert
ADVERTISEMENT

About

Parrots Media

A Public Relations and Media Services Company registered and licensed to operate in Uganda and the Great Lakes Region.

Follow us

Categories

  • Business
  • BUSINESS REPORTS
  • CLIMATE ACTION REPORTS
  • Climate Change
  • COMMUNITY REPORTS
  • Education
  • Entertainment
  • FEATURES
  • Health
  • Lifestyle
  • News
  • News
  • Obituary
  • OBITUARY
  • Opinions
  • RELIGION
  • Religion
  • Science and Technology
  • Sports
  • Sports and Entertainment
  • TOURISM

Recent Updates

  • Fake Online Accounts Target Hamis Kiggundu Followers
  • Three remanded for impersonating businessman Hamis Kiggundu
  • Investigate corruption incidents on the development of finished oil pipeline
  • MP Katusiime Annet Mugisha Embarks on Listening Tour to Strengthen Ties with Bushenyi Voters
October 2025
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
2728293031  
« Sep    
  • About Us
  • Internship
  • Contact Us

© 2025 Parrots Media | Website Designed and Maintained by VINAStech

No Result
View All Result
  • Parrots Media
  • News
  • Business
  • Science and Technology
  • Sports and Entertainment
  • Lifestyle
  • Others
    • Climate Change
    • Education
    • Religion
    • Opinions

© 2025 Parrots Media | Website Designed and Maintained by VINAStech

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

You cannot copy content of this page